Contact Us

One email or one WhatsApp message is all it takes to start. Case enquiries, technical questions and factory visits all land with real people.

Case and sales enquiries

Email: [email protected] - general enquiries and case submission

Urgent / digital cases: [email protected]

Phone (call): +86 136 8300 3447 · WhatsApp: +86 136 8300 3447 · Digital case line: +86 136 8300 3447

Laboratory addresses

China laboratory: 7B1/7/F, Building 2, Xunyan Technology Park, Fuyong Town, Bao'an District, Shenzhen, China

United States: Fountain Valley, CA - client service and correspondence office

Production facilities: Shenzhen and Huizhou, China - visits by appointment

Working hours & time zones

We keep working hours that overlap with European and US business days, and every account gets a named coordinator who answers technical questions in writing. Video case reviews and factory tours (including video audits) by appointment.

Related pages

Get Quote · Start Your First Case

Ready to send your first case?

Request the price list or tell us about your first case - a named coordinator replies with the next step, not a sales script.

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Content owner: Istar Dental Lab (case coordination team) · Last updated: 2026-10-28